In a major development, the Benazir Income Support Programme (BISP) has started disqualifying individuals who have taken loans, whether from banks, microfinance institutions, or mobile loan services. This move is part of a broader effort to target BISP aid only to the most financially vulnerable citizens of Pakistan. The update has left many in Khyber Pakhtunkhwa (KPK) and across the country confused, especially those who rely on BISP for their basic survival.
In this article, we will explain:
- Why BISP is disqualifying loan holders
- Who is affected by this change
- How to check your eligibility status
- What steps to take to appeal or re-register
- How to prevent future disqualification
This guide is particularly important if you’ve recently received a disqualification message from BISP or 8171.
What are the reasons for the government’s disqualification of loan holders?
The BISP program operates on data from the National Socio-Economic Registry (NSER) and NADRA. The goal is to ensure that only those in true need of financial assistance receive aid. According to the latest August 2025 update, those who have taken any type of formal loan are now being marked as ineligible.
The reasoning is based on the following points:
- Loan activity indicates some level of financial access, which means the applicant might not be in extreme poverty.
- Welfare funds are limited, so the government aims to prioritize the most deserving and needy families.
- People using loan apps or microfinance services are considered to have alternative options for support, even if small.
Even small loans, such as Rs. 10,000–Rs. 20,000, may lead to disqualification if recorded in official databases.
Who is Being Disqualified?
This policy impacts a wide group of people, especially those who:
- Have taken personal or business loans from banks
- Have loans through microfinance institutions like Akhuwat, Kashf Foundation, or FINCA
- Used mobile lending apps or digital platforms
- Have been identified as borrowers in the NADRA or NSER databases
- Previously applied for BISP but recently became loan recipients
Even if the loan is unpaid or partially paid, your record can still affect your eligibility.
How to Check Your BISP Eligibility
You can easily check whether you are still eligible using the official BISP CNIC check system via SMS.
Steps to Check Eligibility via SMS:
- Open the SMS app on your phone
- Please type in your 13-digit CNIC number without any dashes or spaces.
- Send the message to 8171
- Wait for a reply
The response will show your eligibility status:
- Eligible (you can receive aid)
- Ineligible due to loan
- Data under verification
If you are marked as “ineligible due to loan,” don’t worry. You can still reapply.
How to Reapply If Disqualified
BISP provides an opportunity to appeal the decision or update your records. Here’s how:
1. Repay the Loan (If You Can)
If your loan has been repaid, request a loan clearance certificate or No Objection Certificate (NOC) from the lender. This document is essential for updating your status.
2. Visit the Nearest BISP or NSER Office
Go to the closest registration or update center with these documents:
- Original CNIC
- CNICs or B-Forms of household members
- Loan closure certificate (if available)
- Utility bill or rent receipt
- Any medical or financial hardship proof (optional)
Please inform the staff that you were disqualified due to a loan, and kindly request a manual appeal or NSER update.
3. Submit a Grievance
If you’re unable to visit a center:
- Call the BISP Helpline at 0800-26477
- Or visit www.bisp.gov.pk and fill out the grievance redressal form
- Attach documents if needed, and clearly explain your situation
How should you handle the situation if you still owe the loan?
If you haven’t repaid the loan, but you’re facing extreme poverty, there is still hope.
You can:
- Send in a request for conditional inclusion based on your health, a disability, or a lack of cash.
- Provide an affidavit explaining your financial condition
- Ask for temporary aid until your status improves
Sometimes, BISP allows emergency aid or food support for families in distress, even if they have active loans.
Documents Required for Re-Registration
Make sure you have:
- CNIC of the applicant
- CNICs or B-Forms of children/spouse
- Loan clearance letter (if available)
- Utility bills or rent slips
- Any medical/hardship documents (optional)
These documents will help the officials reassess your poverty score and household condition.
Mobile Registration in KPK and Remote Areas
The government is aware that many people in rural KPK, including people living in tribal areas, don’t have easy access to registration centers. The result is that mobile vans have been sent to places like
- North and South Waziristan
- Bajaur and Mohmand
- Swat, Dir, and Chitral
- Kohistan and surrounding districts
These vans allow people to reregister or file appeals without traveling to cities.
How to Avoid Disqualification in the Future
To stay eligible for BISP in the long term:
- Avoid taking loans unless it’s a life-or-death situation
- Keep your NADRA and NSER details updated regularly
- Use the official 8171 SMS service to track your status
- Never pay agents; all BISP services are free of cost
- Register only one person per household for support
Conclusion
The BISP disqualification due to loans has left thousands of families in confusion. However, the government has also allowed them to correct their status, clear loans, and reapply.
If you’re facing genuine hardship, don’t give up. Please collect the required documents, visit the BISP office, and submit an appeal. Many people have already been reinstated after verification and are once again receiving their monthly payments.
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